Your rented home or condo comes fully furnished and includes bed linens, towels, a fully equipped kitchen, Wi-Fi, and a starter set of paper products (toilet paper, paper towel, dish detergent and soap). Please note: consumables are not replenished during your stay.

You can access the property from 4:00 PM on your arrival date using a code or key provided in your welcome instructions. A personal check-in with our manager will take place the next morning. Check-out is by 10:00 AM on your departure day and will also be conducted in person.

Our personal check-in ensures you feel welcomed and fully informed about your rental home. During this appointment, we walk you through key features, read the electric meter, answer your questions, and make sure you’re set for a comfortable stay.

At check-out, a personal visit allows us to quickly and fairly verify the home’s condition, ensuring your security deposit is processed without delays. We kindly ask you not to miss either appointment, as rescheduling may cause delays and could result in additional fees.

Absolutely! Upon arrival, you’ll find a Welcome Letter and an Information Folder in your home with recommendations, maps, and insider tips on local attractions, beaches, restaurants, and more. You can also explore our website for additional area guides and suggestions to help you make the most of your stay.

We provide a curated list of local restaurant recommendations in your Welcome Folder and are happy to give you personal suggestions during your check-in.

Southwest Florida offers a variety of activities—from boating, fishing, and kayaking to white sandy beaches, golf courses, nature parks, and nearby day trips to Sanibel and Captiva Islands, Naples, or the Everglades.

Yes! Many of our homes are family-friendly and include child safety features, high chairs, cribs, or toys and games. Let us know what you need when booking, and we’ll help find the perfect home for your family.

Pets are only allowed in designated pet-friendly homes. Please check the property listing or contact us directly to confirm. A one-time pet fee of $100 applies. Unauthorized pets may result in immediate contract termination and additional charges.

Service Animals & Emotional Support Animals

• Service Animals: We comply with applicable laws regarding service animals. We may request documentation for verification purposes and kindly ask guests to consider booking a pet-friendly home for the comfort of all parties.

• Emotional Support Animals: These are permitted only in designated pet-friendly homes and are subject to the same pet fee and house rules as other pets.

We comply with applicable laws regarding service animals. We may request documentation for verification purposes and kindly ask guests to consider booking a pet-friendly home for the comfort of all parties.

These are permitted only in designated pet-friendly homes and are subject to the same pet fee and house rules as other pets.

Yes. A flat electricity usage fee of $7/day is charged. Excessive electricity use may result in additional charges, which may be withheld from your security deposit.

In Cape Coral, a minimum of 6 nights is required by law.

Yes. A rental agreement and house rules must be signed before your stay. These documents are legally binding and ensure transparency for both parties.

Yes. A security deposit must be paid and will be refunded within two weeks after departure, assuming no damages or excessive usage.

It’s optional, but we strongly recommend it to protect your booking. You may choose a trusted provider of your choice. Example providers: Allianz Travel | Travel Guard

This is extremely rare. If it occurs, the new owner typically honors existing reservations.

In this unlikely event, we will relocate you to a comparable home. If no suitable alternative is accepted, you may cancel with a full refund.

From 4:00 PM on your arrival date. You will receive access instructions in advance — no in-person key pickup is required.

Yes, all homes include free Wi-Fi. Connectivity depends on the service provider; we cannot guarantee speed or uptime.

No smoking or vaping indoors. Smoking is only allowed in the pool/patio area, using ashtrays and with doors closed.

No. To save electricity, pools are not pre-heated. If you wish to have it warm upon arrival, let us know ahead of time.

Open fireplaces are weather-dependent and may not work if humidity is high. From May to October, they are typically unusable.

Please contact the property manager immediately. Late complaints may not be considered. We aim to resolve issues efficiently.

As homes are located in residential areas, we are not liable for construction or neighborhood noise. No refunds apply.

Some homes have legal exterior security cameras. None are placed inside or in pool areas. Tampering with them is prohibited.

A flat fee of $7/day is charged. Excessive usage may result in an extra deduction from your security deposit.

Possibly. Please ask as early as possible. Extensions depend on availability and must be approved.

No. Parties or events are strictly prohibited. Violations may result in contract termination without refund.

Report any damage immediately. You will be charged for any unreported or unresolved damage after your stay.

Call our property management team.

For emergencies, call 911.

Some homes offer baby items like cribs or high chairs upon request. Please ask before arrival.

Yes, some cities enforce quiet hours between 10:00 PM and 7:00 AM. Please respect neighborhood peace and city ordinances.

Florida’s weather can sometimes be unpredictable, especially during hurricane season. StayWise Rentals, the property owner, and property management are not responsible for weather conditions, natural events, or acts of God during your stay, and no refunds will be issued for these events.

If a hurricane or severe weather warning is issued, we recommend:

• Following local emergency instructions and evacuation orders if given.

• Staying informed through trusted news and weather channels.

• Considering travel insurance before your trip to cover unforeseen weather-related cancellations or interruptions.

Your safety is our top priority, and we’ll do our best to keep you informed about any potential weather concerns before and during your stay.

If unexpected issues with the home arise before your stay—such as maintenance emergencies, utility outages, or other conditions that make the property unfit for occupancy—we reserve the right to either:

• Relocate you to a comparable home with similar location, size, and amenities, or

• Issue a refund in accordance with our cancellation policy.

We will always make every reasonable effort to ensure your stay is not disrupted and that you are accommodated in a way that meets or exceeds your expectations

In the homes bed linens, bath towels, pool and beach towels and kitchen towels for your stay are provided.

A starter set of toilet paper and paper towels is included. Guests may need to purchase additional supplies for longer stays.

Yes, departure cleaning is included in your booking. Please note that excessive laundry, heavy cleaning, or moved furniture may result in additional charges.

No, that's why the cleaning fee is paid with your booking. The cleaners ask guests to:

• Bag and dispose of all trash

• Start the dishwasher

• Return any moved furniture or décor to its original position (moved furniture can cause an extra charge)

Mid-stay cleanings can be arranged for an additional fee. Please contact us in advance.

Additional cleaning fees may be deducted from your security deposit for excessive mess, laundry, or if furniture is not returned to its place.

Report any existing damage or issues within 24 hours of arrival or at your personal check-in appointment so we can address it promptly.

Any damage caused during your stay will be charged to you, and the cost may be deducted from your security deposit.

No. StayWise Rentals, the property owner, and management are not responsible for lost or stolen personal belongings. We recommend securing valuables and considering travel insurance.

Prompt reporting allows us to address the issue quickly, ensure your comfort, and avoid any misunderstandings about responsibility.

No. Our properties are not childproof, and parents or guardians are responsible for supervising children at all times - especially near the pool.

Use of the property, including the pool and any amenities, is at your own risk. StayWise Rentals, the owner, and property management are not liable for accidents, weather-related hazards, or misuse of equipment.

No. Please do not adjust any pool equipment unless specifically instructed by our team. Incorrect handling may cause damage and result in repair costs being charged to you.

Pool heaters generally take 2–3 days to warm the water and may not be effective if outdoor temperatures are below 55°F.

The water level must be 2–3 inches above the skimmer to prevent pump damage. If you notice the level is too low, please inform us immediately. We kindly ask the guests to refill the water level of the pool with the provided garden hose, put on the timer.

Many of our homes feature pool alarms for safety. Please do not disable or tamper with them.

No, please do not set the A/C below 75°F unless explicitly instructed by our team. Doing so can cause the system to freeze and stop working. Please left all doors and windows closed during summer time to prevent AC from freezing. Never turn off the AC! Repair fees will passed to renters if they are responsible for damages.

If the A/C unit is damaged due to incorrect settings or misuse, a $300 (or higher) repair fee will apply.

Air conditioning systems in Florida are not designed to operate below 75°F for extended periods. Setting them lower can cause the coils to freeze, leading to costly repairs and discomfort during your stay.

The maximum occupancy is listed in each home's description. Please check your booking details to confirm.

All guests must be listed in your reservation. Bringing extra guests without approval is a breach of contract and may result in a $200 fee per person or cancelation of you contract.

Exceeding the stated occupancy is a violation of our rental agreement and may result in additional fees, immediate termination of the rental, and loss of your security deposit.

Garage parking is not guaranteed unless specifically stated in your booking details. Please check your property’s description for availability.

Never pull the red garage emergency release unless it is an actual emergency. If you have trouble with the garage, contact us immediately for assistance.

A $100 replacement fee will be charged for lost or damaged garage remotes.

A $50 replacement fee applies for lost keys.

To comply with city regulations and protect our neighborhood peace:

• Quiet Hours: 10:00 PM – 7:00 AM

• No loud music or outdoor gatherings during quiet hours

• Parties/events are strictly prohibited

• Violations may result in fines, contract termination, and deposit forfeiture

Thank you for helping us maintain a peaceful and respectful vacation environment.

Some houses are equipped with Kayaks, Kanus and or bikes, please check before booking. By using equipment such as kayaks or bicycles, you:

• Accept all risks and agree to use them responsibly

• Agree not to hold StayWise Rentals, the owner, or property managers liable for injury, damage, or loss

• Understand this waiver applies to all guests in your group

Yes, if the house has fire features you can use them after you signed at your personal check in and got the explanations how they work. Guests must use outdoor fire features responsibly:

• You acknowledge you’ve been informed on proper use

• Supervise children and those unfamiliar with usage

• Use at your own risk

• You release StayWise Rentals, the owner, and management of liability for misuse, accidents, or injury

The boat lift is not automatically included; request use in advance

• Use is at your own risk

• StayWise Rentals and the owner are not liable for damage to the boat or lift

• Guests assume all responsibility for safe operation

If you cancel 14 days or less before arrival, 100% of the total payment is due.

Yes, but any contract changes after confirmation will incur a $100 handling fee.

Absolutely. We recommend purchasing travel insurance to protect your stay in case of cancellations or emergencies. Example providers: Allianz Travel | Travel Guard

Refunds are only given according to our cancellation policy. Travel insurance is the best way to ensure coverage for unforeseen events.

This rental agreement is governed by the laws of the State of Florida. Any disputes, claims, or legal matters arising from this agreement or your stay will be handled exclusively in Lee County, Florida.

By confirming your booking, you agree to these terms and accept the jurisdiction of Lee County, Florida courts.

Yes, all guests must sign a rental agreement before arrival. This ensures both parties understand and agree to the terms of the stay.

Any disputes will be resolved under Florida law, with jurisdiction in Lee County, Florida.

Bookings are non-transferable without prior written approval from StayWise Rentals.

It will be refunded within 14 days of check-out if no damages or policy violations occur.

Credit card Bank Transfer Paypal

Violations may result in additional charges or immediate termination of the rental agreement without refund.

Florida state law applies to all bookings; disputes are handled in Lee County, Florida.

Usually not, but we’re happy to provide extra photos, videos, or arrange a virtual tour. In some cases it may be possible to visit the home before booking. Please feel free to contact us.

We can arrange a late check-in; please notify us in advance.

Early check-in/late check-out may be possible for an additional fee, subject to availability.

Yes, all homes include free high-speed Wi-Fi.

Accessibility varies by property - please contact us before booking.

Some homes do; check the listing or ask in advance.

Most are included; excessive usage (especially of electricity or pool heat) may incur extra charges.

We can recommend activities, book excursions, and connect you with local service providers. Ask us for more information.

Simply contact us via our “List Your Property” page or reach out directly by phone or email. We’ll schedule a consultation to discuss your property, our services, and the rental potential. From there, we’ll guide you through the onboarding process - from photos and marketing to setting your rental rates.

We handle everything - marketing your home, guest communications, booking management, cleaning coordination, maintenance, and ensuring your property is always in top condition.

Your property will be listed on our website, major booking platforms (Airbnb, VRBO, Booking.com), and promoted through social media and other targeted marketing campaigns.

We provide regular updates on bookings, income, and property condition. You’ll also have access to your owner portal for real-time information.

Yes! As the homeowner, you can block off dates for personal use. We’ll work with you to ensure your schedule is accommodated.

We coordinate any necessary repairs or maintenance, using trusted local vendors. For larger expenses, we’ll get your approval before proceeding.

Owner payouts are processed monthly (or per booking, depending on agreement) and sent via your preferred payment method.

We recommend homeowners maintain their own insurance policy with short-term rental coverage. Guests also pay a security deposit to cover potential damages.

We charge a percentage of 20% for each booking, which covers marketing, guest communication, and management. We’ll provide full details before signing the management agreement.

We verify guest details, review their rental history, and follow platform-specific security protocols to ensure your property is in safe hands.

A W-9 is an IRS form titled "Request for Taxpayer Identification Number and Certification". It is used to provide your taxpayer identification number (TIN) to a person or entity that pays you income and needs to report those payments to the IRS. How a W-9 is used

• For independent contractors: A business will have an independent contractor, freelancer, or gig worker fill out a W-9 before starting work. The W-9 provides the business with the worker's TIN (typically a Social Security Number or Employer Identification Number).

• For reporting income: At the end of the year, if a business has paid an independent contractor $600 or more, it uses the information from the W-9 to prepare and issue a Form 1099-NEC. The 1099-NEC details the amount of non-employee compensation paid, allowing the IRS to verify that all income is correctly reported.

• Other income sources: A W-9 is also used for reporting other types of income, such as interest and dividends from a bank or brokerage account.

You'll find the form here: https://www.irs.gov/pub/irs-pdf/fw9.pdf

IRS Form W-8 ECI is the Certificate of Foreign Person's Claim That Income Is Effectively Connected with the Conduct of a Trade or Business in the United States. A foreign individual or entity gives this form to a U.S. payer to certify that the U.S.-sourced income they receive is "effectively connected" to their U.S. trade or business. Purpose and tax implications

• Preventing standard withholding: Without a W-8 ECI, a U.S. payer would normally withhold a flat 30% tax on most types of U.S.-sourced income paid to a foreign person.

• Exemption from flat tax: By submitting a W-8 ECI, the foreign person claims exemption from this 30% withholding.

• Taxed at graduated rates: Instead of the flat 30% rate, the effectively connected income (ECI) is taxed at the same graduated rates that apply to U.S. citizens and residents, and the foreign person can take advantage of allowable deductions.

• Annual tax filing: The foreign person who submits a W-8 ECI must file an annual U.S. income tax return (Form 1040-NR for individuals or Form 1120-F for corporations) to report this income and pay the taxes.

• Taxpayer Identification Number (TIN): A U.S. TIN, such as a Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN), is required to complete the form.

You'll find the W-8 ECI Form here: https://www.irs.gov/pub/irs-pdf/fw8eci.pdf

At StayWise Rentals, we want to make your travel plans as seamless as possible. The nearest airport to our vacation homes is typically within a 30- to 45-minute drive, depending on the specific property you choose. Our strategically located homes ensure you’re never too far from quick and easy transport links, making your arrival and departure stress-free. Book with StayWise Rentals and enjoy the peace of mind that convenient travel brings! Nearest Airports: Southwest Florida International Airport, Address: 11000 Terminal Access Rd, Fort Myers, FL 33913

Punta Gorda Airport, Address: 28000 A-1 Airport Rd, Punta Gorda, FL 33982

Fort Myers Page Field, Address: 5200 Captain Channing Page Dr, Fort Myers, FL 33907 Naples Airport, Address: 160 Aviation Dr N, Naples, FL 34104

The distance to the beaches from StayWise Rentals properties varies depending on the specific vacation home you choose. Our portfolio includes a range of properties, some of which are conveniently located within walking distance to the beach, while others might require a short drive.

Each property listing on our website provides detailed information about its proximity to local beaches, so you can easily find a rental that meets your preference for beach access.

In general you can say within a 30 to 45 minute drive you can reach a beach from each property.

StayWise Rentals offers vacation homes conveniently located near some of Southwest Florida's premier shopping destinations.

For a diverse variety of outlet stores, Miromar Outlet in Estero is a popular choice, offering numerous brand-name retailers.

If you're staying closer to Fort Myers, the Edison Mall provides a range of shopping selections along with various strip malls.

In Cape Coral and Fort Myers, you'll find an assortment of retail options to suit different tastes.

For a unique shopping and dining experience, consider the Mercato Mall in Naples.

Estero's Coconut Point Mall is also a great option, featuring a blend of shops, restaurants, and entertainment venues.

Lastly, if you're seeking a more luxurious shopping atmosphere, don't miss Waterside Shops in Naples, known for its upscale retailers.

Whether you're looking for everyday essentials or a memorable shopping experience, these destinations near StayWise Rentals properties have you covered.